FAQ - Frequently Asked Questions

About Snogs

At Snogs, comfort and performance come first. Every pair is designed to keep up with your day—whether you're working long shifts, running errands, or heading out with friends.

Fit & Comfort

Design & Materials

Innovation & Values

Orders & Returns

Additional Support

Contact Wear Snogs

Have a question or concern? Fill out the form below and we’ll get back to you shortly.

Please note, we’re closed on all major holidays. So, responses may be slightly delayed as we catch up after closures. Other Ways to Reach Out Us Email: support@wearsnogs.com

About Snogs

Fit & Comfort

Are Snogs Comfortable?

Do Snogs Stretch?

Do Snogs Fit Wide Feet?

What If My Snogs Feel Tight Across the Top?

Do Snogs Have Good Arch Support?

Are Snogs Lightweight?

Are Snogs Breathable?

Can I Wear Snogs Without Socks?

Do Snogs Fight Odor?

Design & Materials

What Are Snogs Made Of?

How Much Do Snogs Weigh?

Are Snogs Eco-Friendly?

Are Snogs Sharp-Resistant?

Can I Use My Own Insoles?

Are Snogs Easy to Clean?

Innovation & Values

Is Snogs Fashion-Forward?

How Does Snogs Incorporate Innovation?

Does Snogs Promote Inclusivity?

What Is Snogs' Approach to Customer Service?

How Does Snogs Handle Accountability?

Does Snogs Value Collaboration?

What Standards of Integrity Does Snogs Uphold?

How Does Snogs Support Personal Expression?

Orders & Returns

What Is Your Return Policy?

What If My Shoes Arrived Damaged?

When Will I Receive My Refund?

Can I Change the Color or Size After Ordering?

Where Does Snogs Ship To?

Additional Support

How Can I Contact Snogs?

Can I Use My FSA or HSA Card to Buy Snogs?

What Documentation Is Needed?

My FSA/HSA Card Was Rejected—What Should I Do?